Technical Support Associate

Walkin on 17th Jan to 20th Jan

Company Name

IBM India Pvt. Ltd

Qualification

Bachelor's Degree/ Diploma

Experience

0 to 3 yrs

Work Location

Bengaluru/Bangalore

Job Description

** Copy of this Job Posting is MANDATORY to attend interview**
  • Candidate will be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
  • Candidate require to handle inbound calls / emails / chats regarding technical issues for end users.
Work Location: Bangalore
 
Shift Required:
Shifts will be 24x7 in nature and can vary depending on geographies supported Eligibility Criterion: Bachelor's Degree/ Diploma (Minimum 15 years education req)
Total Experience: 0-3 Yrs Required:
  • Fresher / Experienced with good technical skills
  • Proficient knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN 
  • Proficient knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting 
  • English: Fluent 

Venue Details: (BANGALORE)

IBM India Pvt. Ltd

D Block, Embassy Golf Links, Behind Dell, Koramangala, Bangalore Contact Person - Nisha/SAM
AND

D1 Block , Manyata Embassy Business Park, Nagawara Outer Ring Road, Rachenahalli, Bangalore Contact Person - Selci/Aswathy 

MANDATORY DOCUMENTS TO BE CARRIED BY APPLICANTS AT THE TIME OF INTERVIEW.
  • Updated Resume 
  • Copy of this Job Posting
  • Photo Id proof (PAN Card or Passport or Voter's Card or Driving License or Adhar card) - Original
  • Highest Qualification Mark Sheets - Soft copy
  • Offer Letter / Relieving letter - for experienced candidates - Soft copy.
PLEASE DO NOT CARRY BAGS / BACK PACKS AS THEY ARE NOT ALLOWED INSIDE THE IBM PREMISES

Address

  • Walkin Time: From 10AM - 3PM
  • Venue: IBM India Pvt. Ltd D Block, Embassy Golf Links, Behind Dell, Koramangala, Bangalore

Contact

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